Employee Relations Assistant

Minimum Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or related field.

• Strong interpersonal and communication skills.

• Proficiency in Microsoft Office Suite.

• Previous internship or work experience in Human Resources preferred.

• Knowledge in Philippine labor laws and regulations.
  

• Familiarity with HRIS systems and database management.

• Experience with recruitment processes, including resume screening and scheduling interviews.

• Knowledge of basic HR policies and procedures.

• Courses in organizational behavior or psychology can be beneficial.

Competencies and Skills

• Deep understanding of Philippine labor laws, regulations, and company policies affecting employee relations.

• Skilled in interpreting and applying HR policies to diverse workplace scenarios.

• Strong capability to conduct fair, thorough, and unbiased investigations into employee issues.
  
  

• Able to analyze HR data, identify patterns, and provide data-driven insights and recommendations.

• High attention to detail for maintaining accurate and confidential records.

• Excellent interpersonal and communication abilities for effective interaction across all organizational levels.

• Strong ability to manage multiple priorities efficiently and meet deadlines.

• Ability to work independently and handle sensitive issues with discretion and professionalism.

• Critical thinking skills for identifying and addressing systemic employee relations issues.

Essential Functions

• Assist employees in understanding company policies and ensure fair, consistent policy application across the organization.

• Contribute to updating policies in line with legal changes and help develop employee handbooks and communication materials.

• Support new hire orientations on company rules and maintain accurate records of policy trainings and enforcement actions.

• Conduct and document investigations on misconduct, discrimination, or policy violations while ensuring confidentiality and accuracy.

• Prepare investigation reports, issue Notices to Explain (NTE) and Notices of Decision (NOD), and guide employees through these processes.

• Assist mediation between employees, promote harmonious workplace relationships, and track resolution outcomes and trends.

• Support the development of proactive strategies to reduce recurring employee relations issues and improve morale.

• Ensure adherence to DOLE (Department of Labor and Employment) directives, reporting requirements, and labor advisories.

• Manage the employee exit process, conduct exit interviews, ensure final pay accuracy, and handle inquiries from departing staff.