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Outbound Sales Agent

Cebu City, Philippines

As an Outbound Sales Agent, you'll support global clients by driving lead generation, appointment setting, and pipeline follow-ups. Whether you're making outbound calls, updating CRMs, or qualifying prospects, your work plays a key role in helping businesses grow. If you're confident on the phone, organized in your workflow, and motivated by results, this is the role for you.

Minimum Requirements

  • At least 6 months of experience in outbound sales, lead generation, or appointment setting.  

  • At least a high school graduate.

  • Strong verbal and written communication skills.

  • Background in call center, telesales, or sales support roles.

Competencies and Skills

  • Goal-driven with a customer-first mindset.

  • Confident handling B2B and B2C conversations.

  • Persuasive and professional in outbound communication.

  • Able to stay calm under pressure and handle objections effectively.

  • Comfortable navigating CRMs and following structured sales processes.

  • Collaborative, reliable, and quick to adapt to new tools or instructions.

  • Maintains professionalism across all client and prospect interactions.

Essential Functions

  • Make outbound calls to generate leads, follow up with prospects, and set appointments.

  • Conduct discovery conversations to pre-qualify interest and gather useful insights.

  • Assist client-side sales teams with CRM updates, task tracking, and pipeline maintenance.

  • Schedule meetings, product demos, or callbacks between clients and their leads.

  • Perform research on target markets, businesses, or customers as needed.

  • Maintain clean, accurate documentation of activities and outcomes.

  • Meet individual KPIs for quality, resolution time, and customer satisfaction

  • Participate in client briefings, internal syncs, and campaign updates to stay aligned.

30% Night Differential Pay

The standard night differential pay in the Philippines is 10%. Our rate is 2x higher than that of other companies.

Competitive Salary & Benefits

We offer a progressive salary package with monthly performance incentives and annual appraisal. Healthcare, dental, and a retirement plan included upon passing training! Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.

Professional Development

Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.

Paid Time Off

25 vacation, sick, and paid leaves combined plus birthday, maternity, and paternity time off.

Free Food & Coffee

Whoever coined the term "Thank God it's Friday" must've been thinking of Free Food Fridays. Enjoy breakfast, lunch, or dinner on us every week! We've also got overflowing coffee and tea to keep you energized daily!

Wellness Benefits

Healthcare, dental, and a retirement plan included upon passing training!