In this dynamic role, you will be responsible for proactively reaching out to potential customers through outbound calls. You'll introduce our client's products/services, highlight their benefits, and ultimately secure sales. Your ability to build rapport and communicate persuasively will be instrumental in meeting and exceeding sales targets.
Responsibilities
Conduct outbound calls to prospective customers and engage in meaningful conversations to identify their needs and requirements.
Qualify leads and gather relevant information to assess their potential as sales opportunities.
Collaborate with the team to develop effective strategies for lead generation and conversion.
Build and maintain a pipeline of qualified prospects and track progress in CRM software.
Present product or service information to potential customers, highlighting the value and benefits they can expect.
Actively follow up with prospects via email, phone, or other communication channels to nurture relationships and move them through the sales funnel.
Conduct thorough research on target industries, competitors, and market trends to stay informed and identify potential business opportunities.
Meet or exceed monthly and quarterly targets for lead generation and conversion.
Maintain accurate and up-to-date records of all sales activities, interactions, and customer information.
Skills & Qualifications
Excellent selling, communication and negotiation skills
Strong sales skills and experience meeting or exceeding sales targets
Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
Ability to create and deliver presentations tailored to the audience's needs.
Ability to handle objections and overcome customer resistance to close sales
Experience working in a fast-paced, dynamic environment and ability to adapt to change.
Proficient in Microsoft Office/Google Suite applications and call center software.
Ability to work independently and as part of a team.
Strong problem-solving skills.
Ability to maintain confidentiality.
Computer and internet savvy.
Ability to work flexible schedules, including evenings, weekends and holidays.
Typing speed of at least 45 words per minute
Education & Experience
At least high school or K-12 graduate.
Proven 1 year or more experience in sales or business development roles, preferably in the call center or BPO industry.
Strong understanding of product development processes and product management best practices.
Experience working with large datasets and data analysis tools.
30% Night Differential Pay
The standard night differential pay in the Philippines is 10%. Our rate is 2x higher than that of other companies.
Competitive Salary & Benefits
We offer a progressive salary package with monthly performance incentives and annual appraisal. Healthcare, dental, and a retirement plan included upon passing training! Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.
Professional Development
Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.
Paid Time Off
25 vacation, sick, and paid leaves combined plus birthday, maternity, and paternity time off.
Free Food & Coffee
Whoever coined the term "Thank God it's Friday" must've been thinking of Free Food Fridays. Enjoy breakfast, lunch, or dinner on us every week! We've also got overflowing coffee and tea to keep you energized daily!
Wellness Benefits
Healthcare, dental, and a retirement plan included upon passing training!