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Sales Trainer

Dumaguete, Philippines

As a Sales Trainer, you'll craft and deliver customized sales training programs, enriching our team's skills and expertise. Your duties include crafting dynamic training content, leading interactive sessions, and offering individualized coaching to boost sales techniques and product understanding. Through ongoing updates and diverse training approaches, you'll elevate team performance, playing a pivotal role in our sales achievements. Moreover, you'll uphold detailed records and ensure all training activities align with company policies.

Responsibilities

  • Develop tailored sales training programs that align with organizational goals and address the specific needs of the trainees.

  • Collaborate with department managers and stakeholders to assess training needs and create targeted training plans.

  • Conduct dynamic and interactive training sessions that cater to diverse learning styles.

  • Lead workshops on advanced sales strategies and techniques to further develop trainees' abilities.

  • Schedule and deliver refresher training sessions to ensure employees retain and apply key skills and knowledge over time.

  • Train employees in prospecting, lead qualification, closing sales, upselling, and cross-selling.

  • Educate trainees on CRM tools and techniques to improve sales efficiency and customer management.

  • Equip employees with strategies and tools to effectively handle customer objections and close sales.

  • Train employees on building rapport, active listening, and empathetic communication to improve customer interactions.

  • Maintain accurate records of training sessions, attendance, and participant feedback.

  • Monitor training records to ensure employees receive required training and certifications as per organizational requirements.

Skills and Qualifications

  • In-depth understanding of sales techniques and methodologies.

  • Knowledge of CRM tools and sales software applications.

  • Strong presentation and public speaking abilities.

  • Proficient in creating training materials, including manuals, presentations, and e-learning modules.

  • Proficient in using digital platforms for remote and blended training delivery.

  • Strong analytical skills to assess training effectiveness and identify areas for improvement.

  • Strong organizational skills to manage multiple training programs and schedules.

  • Ability to analyze performance metrics and adjust training strategies accordingly.

  • Excellent problem-solving skills to address training challenges and improve outcomes.

Education and Experience

  • Bachelor’s degree in Business, Education, or a related field.

  • At least 5 years of sales experience in a BPO.

  • At least 1 year of experience in sales training or a similar role.

  • Experience in coaching and mentoring sales teams to achieve targets.

  • Experience with developing training content for various learning styles and delivery methods.

  • Advanced certifications in training, sales, or related fields are preferred.

30% Night Differential Pay

The standard night differential pay in the Philippines is 10%. Our rate is 2x higher than that of other companies.

Competitive Salary & Benefits

We offer a progressive salary package with monthly performance incentives and annual appraisal. Healthcare, dental, and a retirement plan included upon passing training! Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.

Professional Development

Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.

Paid Time Off

25 vacation, sick, and paid leaves combined plus birthday, maternity, and paternity time off.

Free Food & Coffee

Whoever coined the term "Thank God it's Friday" must've been thinking of Free Food Fridays. Enjoy breakfast, lunch, or dinner on us every week! We've also got overflowing coffee and tea to keep you energized daily!

Wellness Benefits

Healthcare, dental, and a retirement plan included upon passing training!